Terms and Privacy

TERMS AND CONDITIONS

PRIVACY POLICY

Les Jardins Solar values your privacy and we will only use your information as permitted by this Privacy Policy. By using our Web sites or giving us personal information you agree to this Privacy Policy.

When you engage in certain activities on this site, such as catalog request or inclusion in email lists, we may ask you to provide certain information about yourself by filling out and submitting an online form. These actions are optional for you to engage in. If you choose to engage in these activities, we may ask that you provide us personal information, such as your name, mailing address, e-mail address and other personal identifying information. Some of the information that we ask you to provide will be identified as required and some as voluntary. If you do not provide the required data with respect to a particular activity, you will not be able to engage in that activity.

We also collect non-personally identifiable information (for example, IP address, domain server, type of computer, type of web browser, and addresses of referring site, also known as traffic data) from you when you visit the web site or choose to provide non-personally identifiable information on this web site, or via participation in our email programs, sweepstakes, contests, surveys or content or suggestions you post on this site. Les Jardins Solar will not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Les Jardins Solar may share your information if required to comply with a law, regulation, court order or legal process, or if we believe it is necessary to share such information with a government entity. We may share information to protect our rights or property or if the rights of any third party are jeopardized.

Our Web site is not targeted to persons under the age of 13, and we will not knowingly collect personally identifiable information from persons under age 13 without prior parental consent. Barring knowledge to the contrary, we will presume that all personally identifiable
information collected by our Web site is from persons age 13 and over.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

Choices for Opt-in and Opt-out

We and/or our third party marketing partners may contact you and market to you, including by mail, internet connection, text, telephone, fax or mail, consistent with this Privacy Policy. However, in each of our email and texting marketing communications, we will allow you to opt out of future mail and texting marketing communications. We will attempt to require third parties with whom we share your information to also allow you to opt out of future email and texting marketing communications. Participation in certain of our programs will require you to accept email communications regarding the program itself. We will also attempt to prohibit our vendors and marketing partners from using your information in a manner inconsistent with this Privacy Policy. You may opt-out of receiving email and texting communications by clicking the ”Unsubscribe” link at the bottom of the email or text message received. It may take us up to ten days to complete this process, as permitted by law.

TERMS OF USE

General Terms of Use

Les Jardins Solar is pleased to make this site located at www.lesjardins.solar (the ‚”Site‚”) available for your use and benefit. By using the Site, you agree to be bound by its Terms of Use (detailed below), Legal Notices, Privacy Policy and all disclaimers and terms and conditions that appear elsewhere on the Site. This Site is owned and controlled by Les Jardins Solar and is operated with the assistance of certain third parties. Les Jardins Solar reserves the right to make changes to the Site and its Terms of Use and Legal Notices at any time. If you are dissatisfied with the Site, its content or Terms of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the Site.

Disclaimer of Warranty and Liability

THIS WEBSITE, ITS CONTENTS AND SITE RELATED SERVICES ARE PROVIDED ‚”AS IS‚” AND WITH ALL FAULTS. LES JARDINS SOLAR DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, QUALITY OF INFORMATION AND TITLE/NON-INFRINGEMENT. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE. NEITHER LES JARDINS SOLAR NOR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE OR ANY ASPECT THEREOF SHALL BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION), ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS, USE OR INABILITY TO USE THIS SITE, OR ERRORS OR OMISSION IN THE CONTENT THEREOF, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT ACCESS TO AND USE OF THIS SITE AND THE CONTENT THEREOF IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT THIS SITE, OR RELATED SOFTWARE, DATA, EMAILS, PRODUCTS OR SERVICES ARE FREE FROM DEFECTS, VIRUSES OR OTHER HARMFUL COMPONENTS.

Indemnification

You agree to defend, indemnify and hold us harmless from and against and in respect of any and all third party claims, demands, losses,
costs, expenses, obligations, liabilities, damages, recoveries, and deficiencies, including interest, penalties, and reasonable attorneys fees that we shall incur or suffer which relate to your use of this Web site, your failure to perform any of your obligations under these Terms of Use, or your breach of any of your representations or warranties made under these Terms of Use.

Copyright Notice

Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Les Jardins Solar, its suppliers or affiliates, or by third parties who have licensed their materials to Les Jardins Solar and are protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Les Jardins Solar and is also protected by U.S. and international copyright laws.

Les Jardins Solar and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, photography, content and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Les Jardins Solar or any third party’s intellectual property rights. The Les Jardins Solar names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Les Jardins Solar. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.

Infringing Material/DMCA

If you believe any content appearing on the Site, whether posted by us or by another visitor, violates the copyright or other proprietary rights of a third party, please notify us immediately, specifically identifying the content in question and the web page on which it appears, as well as the true copyright owner and any supporting information, and we will take appropriate action.

Changes to the Site

You agree and understand that the Site, including any and all features available via the Site and any User Content (as defined below), may be modified by us, in our sole discretion, at any time without prior notice. Unless expressly stated otherwise, any new features, new services, enhancements or modifications to the Site implemented after your initial access to the Site shall be subject to these Terms of Service. You expressly agree that we shall have no obligation to provide you with any notice of any changes, and you hereby expressly waive any right you may have to receive notice of any changes to these Terms of Use or the Privacy Policy.

Your Account and Computer Data Safety

When and if you use the Site, it shall be your sole responsibility to restrict access to your computer and to maintain the confidentiality of your email address, password and any other account identifiers related to any personal account you created on the Site (the ‚”Account‚”). You also agree to accept sole responsibility for any and all activity that occurs under your Account. You should take reasonable steps to protect your computer systems and data from viruses, hackers, identity thieves and other similar problems.

Site Rules; User Comments

Any comments, suggestions, ideas, materials and other submissions that you send to us through the Site or by email, mail, telephone, at our stores or otherwise, or in any social media accessible in the future through us or our Site or related to or associated with us (‚”User Comments‚”) are provided on a non-confidential basis. By submitting User Comments, you are granting us an irrevocable and unrestricted license to the User Comments for any purpose whatsoever, including use, reproduction, publication, broadcast, posting, modification, transmission, display, distribution or creating derivative works.

You agree that no User Comments will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that no part of any User Comment will be libelous, unlawful, abusive, offensive or obscene. You are and shall remain solely responsible for any of your User Comments. Les Jardins Solar reserves the right to monitor, modify or delete any User Comment, in our sole discretion. By accessing this Site, each user also agrees not to use the Site to post or transmit any offensive, harmful, unlawful, threatening, libelous, defamatory, obscene, abusive, hateful, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or would otherwise violate the law.

Site Access

We may discontinue all or part of this Site at any time. We may block or limit your access to this Site for any reason, including if: (a) you violate these Terms of Use; (b) you violate any applicable law or regulation relating to your use of this Site; (c) you engage in any conduct which we, in our sole discretion believe is offensive, harmful, defamatory or otherwise harmful to us or others; (d) you breach any other agreement with us.

Product Pricing, Availability and Accuracy

Prices and availability of products and services are subject to change without notice. Errors will be corrected where and as discovered, and LES JARDINS SOLAR reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.

Product Display/Colors

The Site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Non-Commercial Use

This Site and products sold through this Site are intended solely for the personal, non-commercial use of our customers and our potential customers. Our products are not being offered for re-sale unless previous, written authorization has been provided.

WARRANTY

NOTE FOR LES JARDINS WARRANTY TERMS: Warranty for solar module and frame is ONE YEAR. IN ORDER TO RECEIVE WARRANTY, THE FABRICATION NUMBER LOCATED ON THE SOLAR MODULE MUST BE REFERENCED

General Warranty

Les Jardins Solar provides a limited one (1) year warranty from date of purchase to the original purchaser of all Les Jardins Solar products that the fixture is free from defects in material and workmanship. This warranty applies under conditions of normal use only. Variations in color and/or finish are natural in wood products and are not covered by this warranty. Les Jardins Solar is not liable for natural aging or defects that result from negligence, improper cleaning, misuse, abnormal mechanical or environmental conditions, unauthorized disassembly, repair/modification, or accidental damage of any kind.

For this one year following the date of the original purchase Les Jardins Solar will, at its option, repair, replace, or provide a substitute for any piece or part proven to be defective in material or workmanship unless explicitly stated not to be covered by the warranty.

Any costs for packing and shipping are not covered under this warranty. To receive proper service under this warranty the original purchase receipt or invoice must be presented.

Les Jardins Solar Return Policy

Within 10 business days of receipt of goods, if you are unsatisfied with our products for any reason please notify either LES JARDINS SOLAR or the retailer from which you purchased your product. Les Jardins Solar will process your return only if claim is made within 10 days of receipt. Returns are for credit or exchange. All authorized returns will incur a 20% restocking charge, contingent upon safe return of goods. You are responsible for shipping product back to Les Jardins Solar. Please include a copy of your invoice marked ‚”Returned for Credit‚” with the product. On all orders being returned for credit, customer will be responsible to pay original freight charges, as well as the return charges back to Les Jardins Solar. Return items MUST arrive in unused/new condition in all original packaging to be eligible for credit. All returned products must pass inspection by Les Jardins Solar return team prior to being approved for credit.

SHIPPING

Our shipping methods are determined by type of item. Smaller items tend to ship FedEx. If your order includes an item being shipped FedEx as well as an item being shipped via Threshold or In-Home Delivery, the FedEx charges are in addition to the Threshold or In-Home charges. Your Cart will reflect the delivery options available for your order.

We ship to addresses within the United States only. We cannot ship to hotels, P.O. boxes or APO (Army Post Office), FPO (Fleet Post Office) or DPO (Diplomatic Post Office) destinations. Please contact Les Jardins Solar contact@lesjardins.solar for more information.

Delivery within the contiguous United States.

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

Local and National shipping areas are determined by proximity to one of our shipping centers.

If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.