Les Jardins Solar Return and Refund Policy
Within 10 business days of receipt of goods, if you are unsatisfied with our products for any reason please notify either Les Jardins Solar or the retailer from which you purchased your product. Les Jardins Solar will process your return only if claim is made within 10 days of receipt.
Returns are for credit or exchange. All authorized returns will incur a 20% restocking charge, contingent upon safe return of goods. You are responsible for shipping product back to Les Jardins Solar. Please include a copy of your invoice marked ‘”Returned for Credit'” with the product.
On all orders being returned for credit, customer will be responsible to pay original freight charges, as well as the return charges back to Les Jardins Solar.
Return items MUST arrive in unused/new condition in all original packaging to be eligible for credit. All returned products must pass inspection by Les Jardins Solar return team prior to being approved for credit.